Explore how AI-driven Managed IT Services outpace traditional setups, with futuristic appeal and practical takeaways In today’s fast-evolving digital landscape, businesses can’t afford to lag behind. Westech, a South African IT powerhouse since 1994, is redefining [...]
A Humorous Yet Informative Take on User Habits and IT Support Tips Let’s face it: your IT guy might secretly dread your next call. It’s not personal—it’s just that some user habits turn simple fixes [...]
Exposing the Pitfalls of Skipping Professional IT Support Picture this: your office Wi-Fi drops, and instead of calling in Managed IT Services, you channel your inner tech guru, Googling fixes and rebooting routers like a [...]
Why Westech’s Managed IT Services Are a Game Changer In today’s fast-paced digital world, your business can’t afford downtime, security risks, or inefficient IT systems. That’s where Westech’s Managed IT Services step in—providing a seamless, [...]
Eliminate IT Downtime and Protect Your Business from Lost Revenue In today’s fast-paced digital world, businesses cannot afford IT downtime. Every minute your systems are down, you lose revenue, productivity, and customer trust. That’s why [...]
In today’s fast-paced digital world, reliable IT support is non-negotiable for businesses of all sizes. Whether it’s keeping your systems secure or ensuring smooth operations, having a trusted IT partner can make all the difference. [...]
In the fast-paced digital era, IT support is more critical than ever for businesses to thrive. Westech, a leading IT company established in 1995, continues to set the standard in Managed IT Services by offering [...]
In today's digital age, data is the lifeblood of any organization. From customer information to financial records and operational data, businesses rely heavily on the information they collect and store. But what happens when that [...]
In today's fast-paced business environment, managing IT costs effectively can be a game-changer for your company’s bottom line. Whether you're a small startup or an established enterprise, finding ways to cut unnecessary expenses without sacrificing [...]
In the rapidly evolving digital landscape, businesses in Johannesburg and Cape Town are increasingly dependent on skilled IT staff to maintain seamless operations and drive innovation. However, there is a pressing issue that threatens the [...]
Why The Mass Cape Town Semigration? Cape Town, with its captivating blend of lifestyle, natural beauty, and vibrant culture, has emerged as a premier destination for businesses and professionals alike. This article delves into the [...]
In today's dynamic business landscape, the effective management of reliable IT infrastructure is paramount for sustained growth and competitiveness. As organisations increasingly rely on technology to drive their operations, the need for a well-structured IT [...]
In our vibrant and rapidly evolving landscape, the role of South African IT companies has become increasingly pivotal. As businesses and organisations strive to stay competitive and innovative, the demand for cutting-edge IT solutions has surged.IT [...]
January 2024 – A noteworthy 96 of the South Africa’s organisations secured positions in the list of the continent's top IT companies, with South African entities claiming nine out of the top ten slots, despite [...]
Clearly communicate your needs and expectations: It's essential to communicate clearly with your Managed IT service provider about your business's technology needs and goals, so they can tailor their services to meet your requirements. Stay [...]
1. Expertise and experience: An IT company typically has a team of skilled professionals with expertise in various areas of IT, such as cybersecurity, network infrastructure, cloud computing, and software development. They have experience in [...]
Many people are under the impression that one can simply purchase a computer, plug it in, switch it on, and it will work, but, it is not that simple. When you need IT help or [...]
Rapidly changing consumer demands have led to a rise in disruptive technologies, which are replacing the status quo of customer-centric solutions due to, among other benefits, their better service-orientated features. These disruptive technologies bring with [...]
As a South African IT support company, we at Westech know that when you use your computer, it is inevitable that temporary files created by the operating system or apps and files that you have [...]
The accelerated use of digital technologies, services and smart devices has led to considerable growth of outsourced IT support. All indications are that this will continue well into 2031, affecting virtually all industries and markets, [...]
Reading IT Service Level Agreements, such as Microsoft’s, with over 15,000 words, can be hugely laborious and understandably quickly dismissed. Very few people read the terms and conditions of their software updates, which could be [...]
Earlier this year, an opportunity to take over a Cape Town and Hermanus based IT support company, presented itself to Westech's CEO, Roy Westfehling. Westfehling believed that this opportunity aligned with Westech's growth strategy for [...]
Choosing a reliable IT Support Partner that will provide you with daily high-quality technical support and IT services can be complex. You should consider three pillars if your search for "IT companies near me" returns [...]
Westech has provided companies of all sizes across South Africa with professional and reliable IT support and maintenance services since 1994. Providing your valuable employees with more IT support will ensure that they work smarter and become more productive. [...]
On your next search for an "IT company near me", Westech should be your first call. We are one of the preferred IT support companies in South Africa due to our unrivalled service, reliability, and [...]
Outsourcing your IT to an external service provider involves a high degree of trust in them to deliver on specific or all your business's IT functions. Some of these functions include managing the IT infrastructure, [...]
A comprehensive IT Audit will determine your exact IT requirements by highlighting what is missing or unnecessary and at risk. In the process, your company will gain insight into exactly how much money it can save by [...]
If you want to be recognised as an IT leader in your field, you need to thoroughly understand what your company does and why a constantly evolving IT strategy is necessary. This process will require support [...]
The traditional business environment is no more as consumer behaviour has shifted since the start of the pandemic. In addition, the challenges of working from home have increased the pace of digital transformation resulting in [...]
South Africa is becoming a preferred international remote location for businesses to outsource their Information Technology (IT) Support. This is in response to a drive to downscale cost pressures exacerbated by the COVID pandemic as [...]
A strong IT-support function is vital for any business that wants to remain competitive in today’s digital environment. If your company is a start-up or small to medium-sized company, then the advantages of outsourcing your [...]
A Service Level Agreement (SLA) enables you to hold your IT Service Provider accountable to protect your company and assets, as well as detail the exact level of service that you can expect. If these [...]
The risks of not updating company software and other IT systems can be significant and highly detrimental to a business from both a financial and security point of view. This year, the majority of companies [...]
Owning an internal IT department that supplies dedicated IT support services to a company can be a costly overhead. Small businesses need to be especially smart about the way in which they run their companies [...]
Westech’s IT Helpdesk is operated by a team of professional Helpdesk Operators who have a combined experience of 22 years, backed by ITIL and Customer Service experience and training. Their Express Desk Helpdesk will assist [...]
We are here to help! Westech is currently offering free IT Support for people who need assistance or advice. This free service offer is for basic Desktop Support to help you get back online. Most [...]
The primary purpose and our #1 focus of a Service Level Agreement (SLA) is to limit your risk of downtime and maximize on productivity. An IT Maintenance & Support SLA is also essential to ensure [...]
In this day and age it is extremely rare to get support from a person who understands your problems and can fix them quickly. Westech offers custom designed Service Level Agreements for business who have [...]
We have provided companies across South Africa with professional, reliable IT Support and the IT Outsourcing of our Managed IT Services since 1994. We understand that IT should optimise your business, not slow it down. Managed [...]
Microsoft will cease to provide security updates or to support PC’s that are still operating using Windows 7 after January 14, 2020. So what does this mean for you and your business? According to Microsoft [...]
Here are 10 Benefits of an IT Support SLA: Improvement of staff productivity Increased profits if your technology is running at optimum levels Better hourly Rate Faster response time Faster resolution time Ensure faster performance [...]
At Westech, our IT Support staff is highly skilled in solving some of the most common and frustrating IT Problems faced by users daily. Being an IT Company, we aim to facilitate computer users through [...]
We have learned and evolved through trial and error for 24 years, and we bring all the expertise and experience gained from this directly to our clients. Westech is South Africa's preferred IT support company. [...]
The primary purpose and our #1 focus of a Service Level Agreement (SLA) is to limit your risk of downtime and maximise on productivity. An It Maintenance & IT Support SLA is also essential to [...]
Westech ensures 81% more uptime in less than one week and we’re known to be three times faster than our competitors. We insure more uptime, less downtime, increased productivity and improved security. So what is [...]
At the moment automation is directly affecting IT jobs by eliminating menial tasks and often speeding up process. However, because of our 24 years of IT experience at Westech we know that Helpdesk benefits both [...]
The right IT partner will make it their mission to find out what your IT Infrastructure is, what you don’t have, what you need and how they can design a solution and provide you with [...]
Westech has been servicing companies in South Africa for 24 years. A major part of our business is working with global companies who have offices in SA. Currently we work with the USA, Europe, Australia [...]
The computer won’t turn on, the office network is down, computers have been hit by ransomware or worst of all, hacked. All of these issues aren’t just problematic to deal with, but also cost precious [...]
Apple is expected to release High Sierra to customers. We strongly recommend that you back up your existing data before trying the software. If you encounter issues using Office 2016 for Mac on High Sierra, please send [...]
Getting the right IT security hygiene solution to protect against the threat of cyber attacks is crucial. Fortinet has announced their latest findings on the Global landscape Report. Everyone contributes to the hygiene of the [...]
Why SMEs should use social media… and How If you own a small or medium business, you’ve either tried social media, using it successfully or too scared to even start. There’s a simple reason for using [...]
Hackers and digital thieves design new ways to access your private information, bank records and other sensitive data every day.This means that at any second, someone could access your data server maliciously and steal your data [...]
Needing to expand your IT Network? Start your Network with Us. By building your IT Infrastructure properly the first time, you save millions on wasted time and the wrong solutionsIf your business is growing quickly and [...]
One of the biggest barriers to switching to a better IT Company is all of the fuss, downtime and potential data losses which can result from switching to a new system If you’re experiencing downtime or [...]
