
Earlier this year, an opportunity to take over a Cape Town and Hermanus based IT support company, presented itself to Westech’s CEO, Roy Westfehling. Westfehling believed that this opportunity aligned with Westech’s growth strategy for Cape Town and therefore considered it a viable option from an expansion perspective. The acquisition of the IT support company in Cape Town was the third of its kind for Westech. These previous acquisitions have proven to be very successful for the company.
Westech was founded in 1995 with its head office in Johannesburg and has grown consistently since then. The on-boarding of this IT support company increases Westech’s IT service and support market share in the Western Cape and South Africa.
Preferred Local IT Partner for IT Service and Support
Westech, a Microsoft Gold Partner, offers managed IT support and services to small and medium-sized businesses throughout South Africa and is the preferred IT partner for many local and national companies. This preference is attributed to its focus on the necessity for speed and accuracy of service delivery to its clients. Westech has become a leader in its field by delivering managed service provider services, offering managed IT services onsite and remotely. The continual growth of its client base proves that Westech’s reliable and professional IT services are very much sought after.
An IT Company Ahead of Its Competitors
Westfehling emphasises that speed and service are the primary factors that set Westech apart from its competitors and will remain its primary focus. He says, “Service in South Africa is an area that requires much attention. We use this to stay ahead of our competitors – including those who try to copy our marketing tactics. We are constantly improving our services by offering new technology and maintaining a healthy and ethical work culture”.
Offshore IT Support Services
MSP Westech also provides offshore IT support in Africa, Europe, Canada, and Australia. It has seen a growing demand for offshoring IT support and will continue to service this avenue of business for the foreseeable future. In addition, the agreeable time zones and lack of language barriers facilitate working with African and European companies.
Future Expansion of Westech’s IT Services
Although Westech has a national footprint throughout South Africa, Westfehling is keen to expand its IT support services in the KwaZulu Natal region. He anticipates that this will happen within the next 12 months and is currently exploring a solid opportunity in the province.
Westfehling is confident that similar opportunities will continue to present themselves due to the company’s solid foundation, world-class products, exceptional staff, and a growing loyal client base. Follow our blog for more news from Westech.