Have you ever considered a Service Level Agreement?

Here are 10 Benefits of an IT Support SLA:

• Improvement of staff productivity
• Increased profits if your technology is running at optimum levels
• Better hourly Rate
• Faster response time
• Faster resolution time
• Ensure faster performance
• Minimise risk of virus, ransomware and malware threats
• Dedicated Account Management
• Fully documented site for simple access to information
• Loyalty program and preferential hardware and software pricing