CUSTOMER REVIEWS

Exceptionally fast turn around time

★★★★★
5 5 1
Hi Thank you very much for the exceptionally fast turn around time!! Rarely that I see this from suppliers. Regards, Marius du Plessis On Site Services

Saved my bacon

★★★★★
5 5 1
Your company has certainly saved my bacon this year.

I’m trying to keep this email professional – but WOW !!!

★★★★★
5 5 1
Hi Roy, Kyle has set up and has swopped out 9 laptops - he is organised and has taken Croda in his stride. I have been CC in all communications and progress reports. I’m trying to keep this email professional – but WOW !!! Maria Panev PA and IT Coordinator / SHEQ Croda SA (PTY) Ltd

WOW

★★★★★
5 5 1
With regards to the issue I had, I would like to mention that Jason Wessels did an outstanding effort to fix the problem. He is very efficient in the way conducting his work and had me on the line first to find out exactly what my problem was. He then fixed the problem, I could carry on working. He seems to be the kind of person to inspire and his attitude will benefit his team. Thank you very much Jason

Meeting face to face makes a difference

★★★★★
5 5 1
The turnaround time in resolving problems/queries has improved. The monthly site visits works well. We find meeting Massimo face to face as opposed to over the telephone or TeamViewer makes a difference. Westech Inc. Praneeshar, Mark, Debbie

Using the same Technician for 99% of our work allows a relationship

★★★★★
5 5 1
Using the same Technician for 99% of our work allows a relationship and understanding to be built. This works for me. David, Paragon Interiors

thank you to your technical team for helping me sort out my PC.

★★★★★
5 5 1
Hi Jason I just wanted to send a mail to say thank you to your technical team for helping me sort out my PC. They were very patient with me and I REALLY appreciate it. Karen put me through to a gentleman who helped with my Elixir today. He was also great. Thanks again.:) Warm Regards Sister Sue Hamilton Treatment Room Manager

Massimo has been really helpful and forthcoming with information and action on projects

★★★★★
5 5 1
Massimo has been really helpful and forthcoming with information and action on projects and feel he is great, He is my go-to guys as things seem to happen from there. Bevan, Beerhouse.

What are we doing well?

★★★★★
5 5 1
Your systems for logging calls are working well. Aerzen – Carl

Always finding solutions to faced challenges

★★★★★
5 5 1
To be honest, they doing an exceptional job, always finding solutions to faced challenges. Afrizan – Koketzo

Really impressed

★★★★★
5 5 1
The service and response has been fantastic from the receptionist to Jason. I have been really impressed and will only use your company going forward.

Good work - great communication

★★★★★
5 5 1
We worked together on a server installation job. Westech is really capable, flexible and helpful. They know to communicate in a nice and efficient way. Really recommendable. Thank you!

Thank You!

★★★★☆
4 5 1
Your service makes my life just that little easier – thank-you!

Always excellent

★★★★★
5 5 1
I cannot find fault with your service!

Always helpful, always professional

★★★★★
5 5 1
A special thank you to Michael from Westech for not only attending to our queries but also assisting in building an understanding of our IT needs across multiple platforms. His level of service is outstanding

You guys are a pleasure to work with.

★★★★★
5 5 1
Just a note to say a very big thank you to Westech for their assistance today – in particular Jason and Massimo – in getting our server up and running. It is extremely appreciated, particularly given the circumstances we find ourselves in and the pressure we find ourselves under. You guys are a pleasure to work with.

Thank you so much for your prompt response Massimo

★★★★★
5 5 1
Please assist. I am having the same pop ups appear. I need urgent attention. Thank you

Thanks for Jason's support

★★★★★
5 5 1
Hi Karen Thank you for Jason's support as always. It seems he got right in a short time. He is without question your best tech.

Thank you for fixing the issues

★★★★★
5 5 1
Thank you for sending David to fix our issues. He is really efficient and helpful. Great work.

Great Customer Service

★★★★★
5 5 1
Well done Jason. Very impress, great service.

Thank you

★★★★★
5 5 1
Massimo sorted out the problem. Thank you for your help.

Good service

★★★★★
5 5 1
These people only know good service, never have issues dealing with them. Feedback is always provided and follow up calls are given. Friendly staff, fantastic turn around time.

Services

★★★★★
5 5 1
Top IT security services

Great service

★★★★★
5 5 1
Kyle is organised and has taken Croda in his stride. We are very impressed - WOW.

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