Managed IT Services

Our Managed IT Services offers you a comprehensive solution that outsources IT management and IT support to your trusted IT Services Provider Westech to ensure optimal network performance and minimizing downtime. Learn more about our Managed IT Services below.

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Key Selection Of Managed IT services

01.

Faster IT Support

02.

Best Service Guaranteed

03.

Hardware, Software, Support

04.

Managed IT Helpdesk

IT support Services

Flexible Support Options: Choose between On-Site or Off-Site Outsourced IT Support SLA Contracts, tailored to meet the unique needs of your business across South Africa.

IT Security Services

Safeguard your network from unauthorized access, hack attempts, and malicious code that could delete or destroy critical data

IT Hosting Services

Our hosting services ensure that your website and communication network are available to a global audience, optimizing your business’s reach.

Hardware & Software

We only offer products from trusted brands, ensuring that your business is equipped with reliable technology that performs consistently.

IT Backup Services

Automatically back up Office 365 Exchange every four hours, and OneDrive and SharePoint every six hours, ensuring your data is always up-to-date.

Hosted SFTP Server Solution

Our Hosted SFTP Server Solution uses the Secure File Transfer Protocol (SFTP) to encrypt both commands and data during transmission.

ePurifier

ePurifier is a comprehensive email filtering solution that eliminates these risks. It protects your organization from spam, phishing attempts, malware, and email-based attacks, ensuring that only clean, legitimate emails reach your inbox.

365 Backup

Westech 365 Backup provides complete backup coverage for Microsoft 365 data, including emails, files, contacts, and calendar items. This comprehensive protection ensures that all critical data is backed up and can be restored when needed.

365 Tenant Management Service

Westech 365 Tenant Management Service simplifies the administration of your Microsoft 365 tenant, including user management, license allocation, and policy enforcement. This streamlined approach reduces administrative burden and ensures efficient use of resources.

ATP (Advanced Threat Protection)

ATP constantly monitors for suspicious activities, identifying and responding to cyber threats in real-time. This means threats are neutralized before they can cause damage, ensuring continuous business operations.

Copilot

Westech Copilot consolidates all your IT management tasks into a single platform. From monitoring and maintenance to reporting and support, it provides a unified view of your IT infrastructure, making it easier to manage and optimize.

DMARC

Westech DMARC authenticates your emails and prevents cybercriminals from using your domain to send fraudulent emails. This helps to protect your brand’s reputation and maintain customer trust.

DNS Web Filtering

Protect your network from malicious websites and cyber threats. Westech DNS Web Filtering blocks access to harmful sites known for malware distribution, phishing attacks, and other security risks, safeguarding your sensitive data and systems.

EDR

Westech EDR utilizes cutting-edge technology to identify suspicious activities and potential threats in real time, even those that bypass traditional security measures.

Fibre

Experience lightning-fast internet speeds with high bandwidth capabilities, allowing your business to handle large data transfers, run high-performance applications, and support multiple users simultaneously without performance issues.

Fixed Cost Managed Services

With a fixed monthly fee, you eliminate the uncertainty of variable IT costs. This predictable pricing model allows for better budget management and financial planning, helping you avoid unexpected expenses and allocate resources more effectively.

Firewalling

Our firewall solution provides multi-layered security, including intrusion detection and prevention, to protect against sophisticated attacks such as malware, ransomware, and phishing attempts. This ensures that your network is shielded from the latest threats.

FortiGate DNS Filter

Westech FortiGate DNS Filter actively blocks access to known malicious websites that host phishing, malware, and ransomware, safeguarding your network from infections and attacks.

Judy

Judy provides real-time answers to IT-related queries, allowing employees to resolve common tech issues instantly without waiting for a helpdesk response.

LTE

Enjoy fast internet speeds with Westech LTE, enabling quick data transfer, smooth streaming, and efficient online operations. Our LTE service ensures minimal lag and fast response times, enhancing overall productivity.

M2M to AC Conversion

Westech M2M to AC Conversion allows for the effortless integration of M2M systems with AC-powered equipment, eliminating compatibility issues and ensuring all components can operate together efficiently.

MailVault

MailVault automatically archives all your company’s email communication from various mail servers. This eliminates the risk of emails being lost or deleted accidentally, ensuring that all correspondence is safely stored.

Managed Firewalls

Enjoy peace of mind with round-the-clock monitoring and expert support. Westech Managed Firewalls ensure that your network is continuously monitored for potential threats, with immediate response and resolution by our experienced security team.

MDR

Westech MDR delivers round-the-clock monitoring of your IT environment, detecting potential threats in real time and ensuring that no malicious activity goes unnoticed.

Microsoft 365 DMARC Sendmarc

Westech Microsoft 365 DMARC Sendmarc provides a robust framework for authenticating and protecting your email domain. By implementing DMARC policies, you can prevent unauthorized use of your domain, reducing the risk of phishing attacks and email spoofing.

Mimecast

Westech Mimecast filters out malware, ransomware, and phishing attacks before they reach your inboxes. With cutting-edge detection algorithms, it blocks both known and unknown threats, providing the highest level of security for your company’s email systems.

Mobile Device Management

Manage all your mobile devices from a single, user-friendly console. Westech MDM provides centralized control over device settings, applications, and policies, simplifying administrative tasks and reducing the time and effort required to oversee your mobile fleet.

N-Able DNS Filter

The N-Able DNS Filter blocks known malicious websites, preventing cyber threats like malware, phishing, and ransomware from infiltrating your network.

Networking Judy

Westech Networking Judy optimizes network performance by monitoring traffic, identifying bottlenecks, and providing recommendations for improvements, ensuring a smooth and efficient network experience.

Server AWS

Security is a top priority with Westech Server AWS. AWS provides advanced security features, including data encryption, multi-factor authentication, and continuous monitoring. This ensures your data is protected against threats and complies with industry regulations, giving you peace of mind.

Server Azure

Azure’s global network of data centers ensures high availability and reliable performance for your applications and services. Westech Server Azure leverages this infrastructure to provide fast, responsive, and consistent performance, minimizing downtime and enhancing user experience.

Server Backup

Westech Server Backup offers complete protection for all your critical server data, including files, applications, and databases. Our solution ensures that every piece of data is backed up and ready for restoration, giving you confidence that nothing important will be lost.

Server Enterprise Solutions

Ensure uninterrupted business operations with our high-availability server solutions. Westech Server Enterprise Solutions is built to provide reliable performance, with built-in redundancy and failover mechanisms that minimize downtime and keep your systems running smoothly.

Server Storage

Westech Server Storage provides the ability to scale your storage capacity seamlessly as your data grows. Whether you need to expand your storage quickly or adjust based on changing requirements, our solution ensures that you can manage data effectively without disruption.

SOC Services

Our SOC Services provide round-the-clock monitoring of your IT environment. Our team of experts continuously analyzes security data, detects potential threats, and responds swiftly to incidents, ensuring that your organization is protected at all times.

Support Judy

Westech Support Judy provides around-the-clock support, ensuring that your IT issues are addressed promptly regardless of when they occur. Our team is available 24/7 to assist with any technical problems, minimizing downtime and keeping your operations running smoothly.

Support Retainer

Our support retainer includes continuous monitoring and maintenance of your IT systems. By identifying and addressing potential issues before they become critical, we help prevent disruptions and ensure your systems run optimally.

Support XDR & SIEM

Our solution provides real-time monitoring of your IT infrastructure, generating immediate alerts for suspicious activities and potential threats. This proactive approach ensures that security incidents are detected and addressed before they can impact your business.

uSecure

Westech uSecure provides ongoing, automated training sessions tailored to each employee’s knowledge level. By continuously educating your staff on the latest cybersecurity threats, your business remains protected against evolving dangers such as phishing, social engineering, and malware.

VCIO

Westech VCIO ensures that your IT strategy is closely aligned with your business objectives. Our expert will work with you to develop a technology roadmap that supports your long-term goals, enhances operational efficiency, and drives business success.

VoIP

Westech VoIP significantly reduces communication costs by eliminating the need for traditional phone lines and long-distance charges. With our solution, you pay only for the features you use, leading to substantial savings on your monthly phone bill.

Workstation Agent

The Westech Workstation Agent provides a single platform for managing all workstations within your organization. This centralized approach simplifies administrative tasks, such as software installations, updates, and configuration changes, saving time and reducing complexity.

XDR/SIEM

Westech XDR/SIEM integrates data from multiple security layers, including network, endpoint, and cloud environments, to provide a holistic view of potential threats and incidents.

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