In today's dynamic business landscape, the effective management of reliable IT infrastructure is paramount for sustained growth and competitiveness. As organisations increasingly rely on technology to drive their operations, the need for a well-structured IT [...]
Clearly communicate your needs and expectations: It's essential to communicate clearly with your Managed IT service provider about your business's technology needs and goals, so they can tailor their services to meet your requirements. Stay [...]
Reading IT Service Level Agreements, such as Microsoft’s, with over 15,000 words, can be hugely laborious and understandably quickly dismissed. Very few people read the terms and conditions of their software updates, which could be [...]
A comprehensive IT Audit will determine your exact IT requirements by highlighting what is missing or unnecessary and at risk. In the process, your company will gain insight into exactly how much money it can save by [...]
A Service Level Agreement (SLA) enables you to hold your IT Service Provider accountable to protect your company and assets, as well as detail the exact level of service that you can expect. If these [...]
The world is changing rapidly and so is technology. Are you struggling to keep up? Westech can help you! Take advantage of our knowledge, hardware and software options as well as our outsourced IT service [...]
It is our mission find out what your IT Infrastructure has, what you don’t have, what you need and how we can design a solution and provide you with comprehensive IT support. This is done [...]
Outsource, reduce your cost and improve productivity. Westech has developed this IT SLA Calculator for you ! Are you getting true value on your monthly IT Costs? Get your accurate [...]
7 Ways To Cut Your IT Costs Connectivity – March presented a drop in Internet Prices by 15% – 20% Telephony – Cloud based Voice solution can save you 30% IT Maintenance – Outsource to [...]
The primary purpose and our #1 focus of a Service Level Agreement (SLA) is to limit your risk of downtime and maximize on productivity. An IT Maintenance & Support SLA is also essential to ensure [...]
In this day and age it is extremely rare to get support from a person who understands your problems and can fix them quickly. Westech offers custom designed Service Level Agreements for business who have [...]
The primary purpose and our #1 focus of a Service Level Agreement (SLA) is to limit your risk of downtime and maximise on productivity. An It Maintenance & Support SLA is also essential to ensure [...]
Here are 10 Benefits of an IT Support SLA: Improvement of staff productivity Increased profits if your technology is running at optimum levels Better hourly Rate Faster response time Faster resolution time Ensure faster performance [...]
The primary purpose and our #1 focus of a Service Level Agreement (SLA) is to limit your risk of downtime and maximise on productivity. An It Maintenance & IT Support SLA is also essential to [...]
Businesses have become reliant on technology. Therefore; you need a trusted IT partner that will ensure maximum uptime and that problems are fixed in a swift manner when they arise. It is crucial to have [...]
“Downtime” is defined as“system unavailability”. Even if an application is “up and running”, it is still considered downtime if the application can’t be used. (As per https://www.businessessentials.co.za/2018/06/18/the-impact-of-downtime-on-business/). To determine the effects this has on your [...]
