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The Role of Service Level Agreements in Company IT Budgets 2

The Role of Service Level Agreements in Company IT Budgets

In today's dynamic business landscape, the effective management of reliable IT infrastructure is paramount for sustained growth and competitiveness. As organisations increasingly rely on technology to drive their operations, the need for a well-structured IT [...]

2024-02-06T19:13:55+00:00February 6th, 2024|Categories: IT Support, SLA Service Level Agreement|

General tips that help businesses make the most of their partnership with an IT service provider

Clearly communicate your needs and expectations: It's essential to communicate clearly with your Managed IT service provider about your business's technology needs and goals, so they can tailor their services to meet your requirements. Stay [...]

2024-04-03T09:39:32+00:00March 11th, 2023|Categories: Blog, IT Outsourcing, IT Support, SLA Service Level Agreement|

Why downtime can cost you your business.

“Downtime” is defined as“system unavailability”. Even if an application is “up and running”, it is still considered downtime if the application can’t be used.  (As per https://www.businessessentials.co.za/2018/06/18/the-impact-of-downtime-on-business/). To determine the effects this has on your [...]

2019-05-02T11:00:04+00:00May 2nd, 2019|Categories: Blog, SLA Service Level Agreement|Tags: |
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