“Downtime” is defined as“system unavailability”. Even if an application is “up and running”, it is still considered downtime if the application can’t be used. (As per http://www.businessessentials.co.za/2018/06/18/the-impact-of-downtime-on-business/).
To determine the effects this has on your business, take into account the hours of productivity that are lost as well as the cost to repair interruptions.
At Westech, we ensure 81% less downtime in just one week and are known to perform three times faster than our competitors. We ensure more uptime which positively affects your bottom-line. Calculate your downtime here with our unique downtime calculator.
Here’s what we believe you need to do for if you want to avoid down time:
A. IT Security
It is no secret that Unsecured Networks Are Putting Your Business at Risk. Network security is crucial for every business. It prevents accidental damage to, or malicious use of company data, and prevents user information and intellectual property from falling into the wrong hands.
B. The correct IT partner
Having the right IT partner means having someone is an expert in IT support & systems but who can also understand your business goals and help you achieve it with the right strategy. Look for a partner that is equipped to handle an organization of your calibre, has been in the industry for a long time and has capable, well-trained staff members.
C. An IT Strategy
The right systems, software and hardware have the potential to increase your productivity, speed and efficiency which affects your bottom line. Make sure your IT partner understands your business goals and creates an IT strategy that’ll help you get there faster.
D. Service Agreement
Choose an IT partner that provides a service level agreement that takes care of your needs. This will give you peace of mind knowing your technology needs are taken care of.
E. Keeping equipment up to date
Invest in high-quality equipment (IT Hardware) to ensure your employees can get the job done as efficiently as possible. “Westech chooses Dell because of its almost zero return rate. 97% of new Dell machines have zero come back, whereas a PC or Server over 4 years old has a 200% chance of repair.”