Choose The Reliable IT Support Company That Actively Reduces Downtime & Saves You Money!
We have provided companies across South Africa with professional, reliable IT Support and Managed Services since 1994. We understand that IT should optimise your business, not slow it down.
One of our IT Consultants will call you immediately.
IT Support Service Level Agreements
Westech offers a comprehensive range of IT Support Services. When looking for an IT Support Company, make sure that all your needs are covered.
Besides Email support, internet and connectivity fail-overs, our Westech IT Support App available for Android means you’re always able to connect with us.
Choose from our On-Site or Off-Site Outsourced IT Support SLA Contracts across South Africa which will suit your business & unique needs.
Westech offers custom designed Service Level Agreements for business who have 20 – 100 users on their network. Our Staff are co-skilled in Windows and Mac and therefore can support networks with different platforms.
One of our primary focuses is around IT Security. This includes Cyber Security, Backups and a well-designed Disaster Recovery Plan to ensure business continuity.
In order for us to determine the correct solution, Westech will Professionally Audit your environment and build a Service Level Agreement around your exact requirements giving you peace of mind around your technology.
Our IT Audits will outline the areas of your network that require attention and will allow you to manage your environment accurately and safely.
IT Downtime Leads to Decreased Productivity & Profits
It’s a fact, IT downtime costs businesses across South Africa millions in revenue and profit every year. Poor internet connectivity, unreliable phone systems, hardware issues and not to mention malicious hacking. If your IT Support Company is not actively reducing your downtime, then you need to change. There is no excuse for poor IT infrastructure – the technology and the experts are out there!
Unreliable IT Support Partners Cost Money in More Ways Than One
Your business runs 24 hours a day, 7 days a week. It never takes a day off, and neither should your IT Company. You need professional, qualified staff at your businesses beck and call. When the internet goes down or a server crashes, someone needs to be there to fix it before it costs your company more money.
Once of our IT Consultants will call you immediately.
GENUINE CUSTOMER REVIEWS
High level of support with the customer being the number one priority. Excellent turn around time and efficient service.Richard Hooper3/08/2018
These people only know good service, never have issues dealing with them, feedback is always provided and follow up calls... read moreKIRSTEN FIEGERT3/08/2018
Westech simply exceeded my expectations! From the consultants to the technicians, they all know their jobs and constantly communicate. Thank... read moreEstelle Damster11/06/2019
Hi Roy It really has everything to do with the fantastic support that you guys provide with your products –... read moreLiezl Ward11/28/2019
Westech seems like a great place to work to and learn more about the development of technology so I really... read moreJunior Jay11/06/2019
Switch to Westech and Have Peace of Mind Knowing That Your Business is All Systems Go, All The Time!
Westech is a leading IT Support company that has provided companies across South Africa with professional, reliable IT Support and Managed Services since 1994. Our outstanding track record and a long list of clients say we know what we are doing. Switch to Westech in under a day, with no downtime and experience IT support like it should be.
Once of our IT Consultants will call you immediately.
Happy Clients Who Have Made the Switch to Westech
Roy, I would just like to thank you for the wonderful service I received from everyone at Westech. I went to fetch laptop today and it is wonderful to have it up and running again. My backups were made perfectly. Honestly I was worried. I have installed Pastel Express and I am able to work again. My Outlook is also working again. Once again, thank you very much!
I would just like to thank you for the wonderful service I received from everyone at Westech. I went to fetch laptop today and it is wonderful to have it up and running again. My backups were made perfectly. Honestly I was worried. I have installed Pastel Express and I am able to work again. My outlook is also working again. Once again, thank you very much! Do not hesitate to contact me if you need any further information. Thank you
Morning Roy, Thanks! Very impressive delivery time. This now puts us in the perfect position for the other computers that will be bought by Geodis. Heike is also happy with the pricing, I’m happy that’s she happy so it’s a win, win. Thank you Tiny for your assistance and making sure everything went smoothly this time. Kind Regards,
Your service makes my life just that little easier – thank-you!
A South African IT Company featured in:
Why Companies Across South Africa, From All Industries, Choose Westech
Since 1994, Westech has been providing IT Support, Networking, Maintenance & IT Services. Westech is regarded as one of South Africa’s leading IT Support companies. With a proven track record of outstanding service levels and cutting-edge technologies, we aim to solve problems and provide solutions to our clients, wherever they are located.
Request a Call Back to Discuss Your IT Needs
It’s time to ditch that unreliable IT Support company burning a hole in your pocket and partner with an IT Support Company maximises productivity and profits.
It all starts with a simple call. We will discuss your current IT infrastructure and what problems you are facing. Our experience and certified IT consultants will provide some over-the-phone advice and recommendations.
With Lightning and Load Shedding being a real threat to business, it is important to consider that:
The cost of Downtime is the loss of staff productivity plus the number of impacted staff multiplied by the average hourly rate.
If you were to calculate this, you would have an accurate total cost of down time. It is a scary number for most companies so please consider the Risk that this puts your business in