A Managed Intelligence Provider is an IT service provider that delivers intelligence, analytics, cybersecurity, and optimisation across your IT environment using continuous monitoring and data insights. Managed Intelligence Providers are a specialized service provider that delivers [...]
Multi-Factor Authentication (MFA) protects accounts from cyber threats. If you’re setting up MFA on a new phone, follow these steps. Westech can assist with secure identity setup. Ask IT admin to reset your MFA account if [...]
If your computer fails to start, hardware or boot order may be at fault. Try the steps below. For emergency IT recovery services, contact Westech immediately. Check BIOS boot order and ensure no external devices are [...]
When Windows updates fail, security and performance may be affected. Use the troubleshooting below, or let Westech manage your company’s IT patching and updates. - Run the Windows Update Troubleshooter. - Delete temporary update files in [...]
If your files are not syncing properly in OneDrive or SharePoint, try these fixes. For enterprise cloud support, Westech offers Microsoft 365 management services. Ensure you are signed in and OneDrive is running. Pause and resume [...]
Multiple incorrect login attempts can lock your account. Follow these solutions to regain access. Westech provides account and identity management solutions for businesses. In Active Directory or Azure AD, reset the account. Identify the device or [...]
Shared drive issues can prevent access to important files. If you can’t connect to a shared folder, follow these steps. Westech can help maintain your file servers and VPN access. Ensure VPN is connected if working [...]
A malware or virus infection can compromise sensitive data. Take these actions immediately to protect your system. Westech offers complete cybersecurity services for businesses. Disconnect from the network immediately. Run a scan with a trusted antivirus [...]
If your work emails are not updating on mobile devices, it may be due to sync issues. Use the steps below to restore access, or let Westech manage mobile IT configurations for your business. Restart your [...]
Forgetting or losing access to your Windows password can disrupt work. Follow these options for resetting your account, or contact Westech for secure password and identity management. [Comment: New FAQ — not on website; add this [...]
If your printer is offline or not responding, these checks can often restore connectivity. Westech can provide managed print services and IT support for your office devices. Ensure the printer is powered on and connected to [...]
Running out of disk space can slow your PC and prevent important updates. Try the following methods to free up space. For scalable storage solutions, contact Westech. Delete unnecessary temporary files and empty recycle bin. Uninstall [...]
If you suspect you’ve received a phishing email, act with caution. Cybersecurity risks can be severe. Below are safety measures you can take. Westech provides advanced protection for businesses. Do not click suspicious links or open [...]
MSP Meaning / Managed Service Provider Definition MSP stands for Managed Service Provider. Westech, a prominent local Managed IT services MSP in South Africa, specializes in providing comprehensive solutions to businesses by managing their IT infrastructure [...]
As a South African IT support company, we at Westech know that when you use your computer, it is inevitable that temporary files created by the operating system or apps and files that you have created, but [...]
If you battle to remember all your passwords, you may find it convenient to use a Password Manager. According to PC Mag, some of the best Password Manager Applications include; read more here.
Find out what all of the Microsoft Office 365 packages are and what you need them for. Microsoft Office provides a collection of purpose-suited applications such as Microsoft Word, PowerPoint, Excel and Outlook, to name a [...]
Microsoft Defender Antivirus is just one of the services that Microsoft has made available on their Microsoft 365 upgrade for Windows 10, Windows 11, and versions of Windows Server. Find out more in this Westech’s blog post here.
5G is the latest Internet technology provided by Cellular Networks, and this technology will replace 4G (LTE) in the future. 5G runs on the same radio frequencies as WiFi networks and your smartphone but will enable [...]
There are many reasons why your Internet isn’t working as it should. First, check if your computer is connected correctly via the cable, and if you are using WiFi, check that the router is on and [...]
Westech understands that it can be rather difficult to remember all of your passwords. Luckily, as a client of ours, we can help you reset your password for either Outlook or your computer. Sign up with [...]
New variations of malware of emerging more frequently than ever before, and everyone should be concerned about computer viruses. If you have any of the following issues with your computer, it may have been infected with [...]
Office 365 is the latest Office suite application sold by Microsoft. It includes an online login and popular Office applications such as Word, Excel, PowerPoint, etc., along with the downloadable Office package. OneDrive and Teams, the latest [...]
Encryption is a process that scrambles readable text so that it can only be read by a person or device with the decryption code. Its purpose is to provide data security for sensitive information. For example, [...]
VPN stands for virtual private network, which provides you with a safe and secure connection over a public network such as the WiFi connection at your home or a WiFi connection at a nearby coffee shop. A VPN will [...]
By installing the Microsoft Authenticator App on your cell phone or linking your cell phone number to your Microsoft account, you can add an additional layer of security to prevent unauthorised access to your Internet accounts, [...]
OneDrive is a private cloud-based service that is linked to your Office 365 account. It uses data encryption and can only be accessed using your login credentials. Only you or anyone with the required permissions can [...]
OneDrive is a Microsoft online Cloud storage software service that is included with Office 365. It allows you to store and synchronise all your data to its Cloud drive to provide you with your latest data across all [...]
When choosing an ISP, fast speed and reasonable pricing should be your primary concern, but it will also depend on which ISP providers are available in your area. To establish this, you can check https://www.findmyfibre.co.za/ to see which [...]
When moving your data from your local servers to the Cloud, it’s understandable that you may be a bit apprehensive. However, for this data migration to the Cloud, you must first identify what data and applications [...]
A Solid State Drive (SSD) is a great way to improve your computer’s performance by improving the speed at which software loads and manipulates data. If you know what you are doing, it isn’t difficult to [...]
If you are struggling to open Outlook or it keeps crashing, the following steps may help you resolve the issue. For ongoing issues, contact Westech for professional IT support tailored to your business. Open Outlook in [...]
First, you need to set up a Virtual Private Network (VPN) at your home. A VPN will route all your internet activity through an encrypted connection and provide an extra layer of privacy and security. A [...]
It is essential to be prepared and plan for the worst situation. If you run your office from home, what equipment do you have in place to power your devices, router, computer, monitor, printers etc whilst [...]
If Your Computer is not older than 5 years it would be a good option to upgrade instead of buying a new computer. Note as well other factors go into consideration for this. -Is the computer [...]
Do you ask yourself, Why is my computer slow?? When your computer slows down, it affects productivity and efficiency. Use the steps below to diagnose and fix common causes of performance issues. Westech can help you [...]
