There are many reasons why your Internet isn’t working as it should. First, check if your computer is connected correctly via the cable, and if you are using WiFi, check that the router is on and working perfectly. If everything seems fine, you can then check your IP configuration or contact Westech for assistance. We will run a ping to your gateway device and then to the Internet. Depending on the outcome of tests, we will then be able to determine where the problem lies.

Ask Westech to troubleshoot this issue for you.