More often than not excellent customer service is not considered to be synonymous with IT Companies. However, at Westech we are people centric, efficient and committed which can be seen from the reviews we receive.
When it comes to our staff we believe in investing in them. Our staff members go for regular training sessions. This is how we ensure every member of our team has the ability to serve customers well, listen to them and to have the technical skills to best assist with their problems in a manner that is fast, efficient and friendly.
Here’s what our staff have to say:
Roger Atherstone – “I have been working for Westech for 11 years, great place to work with great people and a customer focused company”.
Tiny Katlo Modise – “Westech Systems demonstrates total commitment not only to their clients. But to staff as well….It’s a great pleasure to be working for this company…!”
We have realised, as a company that has a proven track record, that investing in amazing staff and having a proven system is what helps us to serve clients on an unparalleled level of excellence. Since 1994, Westech has been providing IT Support, Networking, Maintenance & IT Services. Westech is regarded as one of the top IT Companies in South Africa and is one of South Africa’s leading Managed Service Providers in Johannesburg, Cape Town and Durban.
Here’s what our customers are saying about our dedication to customer service:
Carsten Witte – “Good work – great communication! Thank you for the good work & flexibility on a server installation project. Really recommendable”.
Leighanne Du Preez – “Westech is a great company to deal with especially our IT support consultant Massimo Brondani, nothing is ever to much for him to deal with and he always goes the extra mile”.
Richard Hooper – “High level of support with the customer being the number one priority. Excellent turn-around time and efficient service”.
Read more reviews by following the link below or experience excellence in IT customer service today by switching to Westech.