How To Resolve The 5 Most Common IT Frustrations

In today’s digital world, processes, hardware and software are continually being updated, requiring users to keep up with these regular changes. Employees often mention IT as one of the biggest workplace frustrations, but there are some fairly straightforward steps that you, as a business owner, can take to ensure a smooth and efficient workflow.

Inadequate or Outdated IT Technology

Smaller businesses are understandably a lot more cost-conscious than large corporates, and they will often try and utilise current technology for as long as possible to maximise the return on the initial investment. However, it is vital to ensure that your business technology is always maintained and that the IT software remains up to date. In the long term, this will save your company time and money on repairs and enable it to focus on and invest in growing the business.

Slow Network Speeds and Data Corruption

Aside from the many security risks that will arise once a manufacturer stops supporting its older software, continuing to run this older software in your business can cause many unwanted problems. Slow server or computer response times and the loss of important information due to the corruption of data drives may all contribute significantly to downtime that no company can afford.

Insufficient IT Support

Entrepreneurs who are just starting out and micro-enterprises usually cannot afford a dedicated IT department. A lack of skills in this area merely adds additional stress to the business when things go wrong and knowledgeable assistance is required to resolve the issue at hand. Another frustration experienced by companies in this regard is the all-too-common inconsistent service and slow response times from inefficient and unprofessional third-party IT service providers.

This predicament can be easily resolved by partnering with a professional and established IT support company. Westech is a highly experienced IT support company that has been servicing all major business sectors across South Africa since 1994. It provides several affordable IT support packages to choose from, as well as a dedicated and instant IT support App for quick turnaround times to address any network or computer issue. The company’s high standard of effective communication and professionalism, as well as its consistent and speedy service to minimise downtime, all contribute towards a better client experience.

Limited Storage Space

As a company grows, so too does its requirement for additional server space to manage all its data. Westech has the right cloud solution that will handle your networks, services and equipment effectively. Its high-speed networks are built in South Africa and provide a stability that will ensure you are always connected, no matter what size your business. This is due to their infrastructure design which based on automatic failover and guarantees connectivity at all times.

Lack of Flexibility

When it comes to remote working, Westech’s cloud solutions will also enable your employees to access their email, programmes and other online business requirements 24/7 from anywhere with an internet connection.

In conclusion, it is worth seeking advice and assistance from a specialist IT company to ensure that your IT technology remains up to date. Each business has different needs, and on request, Westech will undertake a full IT audit to gain a thorough understanding of your business’s exact requirements, before recommending a complete solution entailing installation and implementation through to long-term maintenance.