IT Support

Westech offers IT Support to the SME market and have priced our I.T Support specifically for your business. We have customised our support into 4 categories so that we may give the correct IT support to our customers, ensuring that support expectations are met quickly and efficiently.

View our IT Support options below:

IT IT Support

IT Support for 10 - 25 Users

10 - 25 Devices or Users per business: This site generally has a basic setup and requires a Server, ADSL , a Firewall and General Computer Equipment. A Device can be a Laptop, Computer, Mobile Device or Tablet. This site would require outsourced IT. Do YOU Require Support?.

IT Support for 25 - 50 Users

25 - 50 Devices or Users per business:  This site may require 2- 4 Servers, Managed Firewall, AD, Exchange, SQL, ADSL and Failover as well as Controlled Internet. This site generally has outsourced IT support. Do you need a New Managed Service Provider?

IT Support for 50 - 100 Users

50 - 100 Devices or Users per business: You require a Multiple Server and Multiple Platform Environment which requires an onsite IT support person or team.

IT Support for 100+ Users

100+ employee business with many devices across many platforms: You require Multiple Servers, a Multiple Platform Environment and more

All of the above site types require customised and carefully designed and maintained IT Support, which must be checklist driven. These sites must be documented and filed correctly for easy reference and quick support.

If you have any requirements for any of the above 4 scenarios and need assistance on how to manage your site correctly, call us or e-mail us on sales@westech.co.za and we will setup an appointment.

Westech Systems aims at providing, exceptional, consistent service to all customers. We work with various companies on various levels. Regardless of whether you are in Admin, you are the IT Manager, you own the business, you are the Personal Assistant to the MD or CIO, or you are the CIO, we speak your language.

IT Support offers small, medium and large companies complete IT maintenance and repair to all computer, server and network related issues. Both hardware (equipment) and software (computer systems) are maintained and provided by IT Support Companies and offer a complete solution so as to provide consistent and expert service. Westech System’s team of highly experienced IT technicians, resolve IT related issues, quickly and efficiently.

Outsourced IT Support from Westech Systems covers client’s complete IT infrastructure. This includes small queries and issues such as connecting printers, mobile devices and other peripherals right through to major IT problems that have the potential to cause downtime and cripple productivity. IT Support from Westech Systems ensures that all customer computer systems and IT infrastructures are implemented and maintained in order to provide a streamlined and effortless internal computer network to businesses that do not employ internal IT staff.

Westech Systems electronically maintains all IT off- site, so as not to interfere with your daily production. When choosing an IT Support Company it is important to ensure that all your needs will be covered. Depending on the size of your business, you will require a selection of IT Support services.

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  • Computer Support
  • Network Support
  • Desktop Support
  • Server Support

Westech Systems offers a comprehensive range of IT Services. When looking for an IT Support Company, make sure that all your needs are covered, should you run into any difficulty. Bedsides Email support, internet and connectivity failovers, experienced and extremely qualified technicians are at hand 24 hours a day, 7 days a week to provide a variety of IT Services: