support agreement
4.9 Stars - Based on 87 User Reviews

All businesses have become reliant on technology. As such the ideal partner in technology needs to ensure you are up and running and have minimal downtime whilst aiming to save you money in the long run.

Westech is one of South Africa’s leading Managed IT Service Providers with a track record of outstanding service levels and cutting edge technologies. With over 24 years of experience we have become a trusted partner for many medium to large enterprises, end-users and global organisations who need a trusted partner in South Africa.

To ensure your business’s needs are met we recognize our role as IT partners and how it can help you achieve your goals. We help businesses achieve 81% less downtime in just one week and are known to be three times faster than our competitors.

We believe in always starting with a thorough IT Audit which will outline the areas of your network that require attention and will allow you to manage your environment accurately and safely.

Westech offers a comprehensive range of IT Support Services. When looking for an IT Support Company, make sure that all your needs are covered. Besides Email support, internet and connectivity fail-overs, our Westech IT Support App available for Android means you’re always able to connect with us.

Westech offers custom designed IT Service Level Agreements for business who have 20 – 100 users on their network. Our Staff are co-skilled in Windows and App Mac and therefore can support networks with different platforms.

One of our primary focuses is around IT Security. This includes Cyber Security, Backups and a well-designed Disaster Recovery Plan to ensure business continuity.

In order for us to determine the correct solution, Westech will Professionally Audit your environment and build a Service Level Agreement around your exact requirements giving you peace of mind around your technology.

Find out more about our IT SLA Here or click to contact us below