Westech Launches Innovative Express Desk App

Westech is proud to announce the release of their IT Support Service Application, Express Desk App, available for both iPhone and Android. This App is available immediately for download from both the App Store and Play Store.

Express Desk is an innovative Mobile Application that allows Westech’s clients to communicate with their IT Support Desk using any device directly. It was inspired by a need for the users to have instant access to Westech’s Support Application and e-Commerce site.

The Express Desk App has four functions to ensure a smooth user experience.

1. IT Technical Support

This function allows users to instantly log a service call which is actioned by the technical team.

2. Talk To An IT Pro

This function allows users to talk directly to a representative from the technical team, whether they require professional IT advice, solutions or support.

3. IT Hardware and Software – Shop & Chat

This App function allows users to access and make purchases from Westech’s e-commerce site, as well as to conduct a live chat with their IT Support Services to advise them on the best solution.

4. Speed Test

Through this function, users can test their current internet speed directly from their device.

In today’s fast-paced world, innovation increases a business’s competitive advantage by uncovering new opportunities and allowing the company to adjust to changes in the market place quickly.

Innovation is a powerful tool where size doesn’t matter. When properly implemented, innovation has the power to drive big corporates, as well as small companies, to higher levels of success. The element of innovation encourages Westech to continually strive to understand their client’s IT problems better so that they can create an appropriate solution which will make their client’s business lives less complicated.

In an age where Millennials are accustomed to immediate feedback, access to faster IT services and solutions through mobile applications is essential. It is fast becoming a popular requirement for IT companies operating in a global market.

The business team at Westech are persistent when it comes to utilising and implementing their innovative creativity to stay relevant and to differentiate themselves from their competition.

Westech is a leading IT company that prioritises investing in tools that allow its clients to have a better overall user experience. This IT company’s focus on innovation ensures that its clients will always retain a competitive edge when it comes to cost-effective IT Support, IT hardware and IT software solutions.

If you want to deliver value to your customers, download the free Express Desk App now or make contact with Westech to discuss how they can assist you in taking care of your productivity through their IT solutions.