Here is a list of the top 10 IT Services that can be outsourced to save you the mammoth task of hiring your own IT Technical Support staff.

  1. IT Technical Support / Computer Support Via IT Helpdesk
  2. Server Support & Management
  3. All Hardware Support, Desktops, Servers, Printers, Routers etc.
  4. Network Support
  5. Telephony
  6. IT Connectivity
  7. Procurement of Hardware & Software
  8. Hosting
  9. Backups
  10. IT Security

Consider the capital outlay and monthly cost to hire your own IT Staff

  • The cost to recruit an IT Technician is approximately 10% of the annual salary.
  • An entry-level IT Technician salary is between R15,000 – R20,000 per month.
  • To have 1 desk space made available with a computer and telephone per desk costs roughly R10,000 per tech per month.
  • Training of the staff member can take 1-3 months.
  • Considerations; sick leave, annual bonus / incentives.
  • Reduce your Downtime & improve productivity. Calculate your potential downtime here.

Consider your current IT Services that could be outsourced and why it is more cost-effective to outsource your IT Technical Support to an IT partner like Westech who has been in operation and providing IT Services since 1994.

Contact Westech to book an appointment and discuss your IT Services requirements.