For Companies Locally and Globally who cannot wait for support to arrive and need Production to continue.
Virtual Support is almost instant, its secure and resolves almost 92% of all Production Barriers for Users, remotely.
Terms and Conditions:
- A virtual onboarding process is required
- All prices are excluding Vat
- Errors and omissions exempt
- Virtual Support packages are not refundable
- Virtual Support packages are payable upfront
- Top ups must be purchased when units run out
- Virtual Support units expire after 6 months
Once virtual support is no longer required, onsite IT Audits and Assessments will be arranged and a full SLA can be entered into.