Virtual IT Premium

Description

For Companies Locally and Globally who cannot wait for support to arrive and need Production to continue.

Virtual Support is almost instant, its secure and resolves almost 92% of all Production Barriers for Users, remotely.

Terms and Conditions:

• A virtual onboarding process is required
• All prices are excluding Vat
• Errors and omissions exempt
• Virtual Support packages are not refundable
• Virtual Support packages are payable upfront
• Top ups must be purchased when units run out
• Virtual Support units expire after 6 months

Once virtual support is no longer required, onsite IT Audits and Assessments will be arranged and a full SLA can be entered into.