Which IT Company Survived?
It’s clear – the coronavirus outbreak has separated Great IT Support companies from the average ones.
In a times of crisis, when you have to navigate disorder, it comes down to you either experiencing a world-class IT service delivery or being left completely frustrated due to lack of experience, communication, and support.
All Our Clients Are Working
We’ve got our clients working remotely and communicating efficiently. We’ve enabled our client to collaborate (work as a team to produce) and enhanced their ability to operate faster and better than ever before while maintaining productivity.
The best part is, our clients didn’t pay an extra cent and our success rate was massive.
But What’s Next?
The world will never be the same. How we do business has changed almost overnight and its time to decide how you will adopt the change. Now is the time to make the Digital Shift and future proof your business. Future Proof my Business
Time for a change, Let’s Talk
PROFESSIONAL IT SUPPORT & MAINTENANCE SERVICES
Westech is a highly experienced IT Support Company, servicing all major business sectors across South Africa since 1994, making us your IT Partner of choice!
- Flexible IT Maintenance SLA’s
We get it; the business world is unpredictable – that’s why we have flexible IT Maintenance SLAs. Experienced & Qualified IT Support Staff
We need them, you need them, we have them.Spectacular IT Nerds
There’s no better way to describe our team than Spectacular IT Nerds, with years of studying, training, and experience.On-Site / Outsourced IT Support
Wherever you live in South Africa, we’ve got your back, whether it be on-site resources or remote IT support.Nationwide Presence
With offices in Gauteng, Cape Town and Durban, our support network covers major cities across South Africa.State Of The Art Tech
We use, supply and support the latest in IT technology
OUR OFFER – YOUR BENEFIT
“Don’t fix it if it ain’t broke” definitely does not apply to your IT infrastructure.
In this day and age, we rely on technology, a lot. Unfortunately, though, technology does need maintenance, support and updates. Without those services, there is a high chance of data theft, data loss, systems crashing and data breaching. This does not only affect your business internally, but it affects client relationships and your brand reputation.
You can’t wait for your IT systems to crash to fix them, it’s like waiting for a fire to happen before you put in fire hydrants.
Fix it before it’s broken.
Every company is different and have completely unique IT requirements to suite their companies needs. We can assist with new or existing IT infrastructure support. We have an IT Maintenance & Support SLA structure in place to meet your companies IT objectives. View the benefits of our IT SLA & options available.
Automatically, immediately calculate your estimated monthly IT SLA with our very own state of the art SLA Calculator it’s quick, immediate get results. Book an IT Audit so we can help manage your IT for you.
Time is money, and we don’t want our clients to be on the back foot – that’s why we have an IT Support Team on call 24/7/365.
Switching is no biggie
Switching IT Support Companies or partnering with your first one sounds like a mission, let’s be honest; but we make it easy, with no downtime and effective within a day.
In other words, a Tech Review. We love playing detective (everybody’s guilty pleasure), and we love helping our clients, and many companies do not know the exact specs of the infrastructure they have – understandably. So we set out to find out what your IT infrastructure has, what it doesn’t, what you need, and how we can design a personalised, comprehensive IT Support Solution to ensure the backbone of your company is stronger than ever. We don’t look into your data, don’t worry.
Westech will continue to operate and deliver its fantastic support to your working from home environments over the next few weeks. For us its business as usual, just Remotely.
Westech can provide you with a “Work from Home Starter Kit” or a Virtual IT support solution for companies to keep productivity going strong……like us 😊
Visit our Virtual IT Support page and view our Virtual IT Support Packages
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SHOP ONLINE AT WESTECH
View our products and services available to purchase online.
Ten thousand hours is how long it takes to perfect something, right? Well, we don’t mean to boast or anything, but we’ve got 227 760 hours of IT Support Experience, so we think it’s safe to say we’ve got this industry in the bag.
REAL CUSTOMER REVIEWS
It’s understandable not to trust a company who toots their own horn, so here are some genuine reviews from trusty Google and Facebook.
I'd recommend this page to other Facebook users.lyk
Nhlaka Masinga2/02/2015Dear Westech Team,
Thank you for your support and special thanks to Mr. Richard who really worked tirelessly on the... read more
Rahul Ugile12/12/2019The staff at Westech go the extra mile to assit with problems.
Helen Knoesen11/05/2019I'm impressed with the service I always receive from Tiny. She always confirm the order before she can place it... read more
Jay Copper3/19/2018Good work - great communication! Thank you for the good work & flexibility on a server installation project. Really recommendable.
Carsten Witte3/14/2018Westech systems is a very professional IT company who always delivers. I would highly recommend them.
Kind Regards
Carla Erasmus
Mickayle Princes Dance Teacher3/08/2018
Westech
WestechSwitching is no biggie.
Switching IT Support Companies or partnering with your first one sounds like a mission, let’s be honest; but we make it easy, with no downtime and effective within a day.
WHY APPOINT WESTECH?
Our purpose is to make sure you fulfil your purpose, every day with no IT issues; because what’s more frustrating and distracting than a slow computer, or when you can’t access the data you need, or better yet – your system crashes entirely (now that would be a disaster).
Our relationship with our clients are number one priority. With us, your goals are our goals. Your beliefs are our beliefs. Your problems are our innovations.
We analyse your business’ technology, find the IT critical aspects and find solutions to not only solve your problems but to reach your goals with ease.
Our purpose is to make sure you fulfil your purpose, every day with no IT issues; because what’s more frustrating and distracting than a slow computer, or when you can’t access the data you need, or better yet – your system crashes entirely (now that would be a disaster).
Our relationship with our clients are number one priority. With us, your goals are our goals. Your beliefs are our beliefs. Your problems are our innovations.
We analyse your business’ technology, find the IT critical aspects and find solutions to not only solve your problems but to reach your goals with ease.
IT Stability, Security, and IT Strategy are far more critical than you may think. When your servers go down (not even crash or break), you obviously lose productivity, and because of that, you lose money – you’re essentially paying your employees to do nothing in that time. To put this loss into perspective, annually, per unmanaged computer, you lose R75 000 – that’s a lot of money, no matter how big your company is. If you have an e-commerce company or a part of your company is e-commerce, this is even worse.
It’s super detrimental to your reputation. When you’re unavailable, or you must tell clients your systems are down and that’s why they’re not getting what they paid for – they lose trust in you, and you lose credibility too.
You lose data, and this goes against regulations and compliance, which lead to expensive fines and penalties, plus, again, a terrible reputation. On top of this, you lose work, and you lose data that you use to improve your business, which could result in a monumental disaster for your business.
But fret not, if you partner with us, none of this is a worry for you. Seriously. The proof is in the pudding.
Also, our benefits are pretty cool, with immediate service desk response, live chat support, exceptionally skilled support staff, remote and on-site support, loyalty programs, dedicated account managers, and more.
Technology Innovation
Technological evolution is the fuel for our constant technological innovations.
The Ultimate Tools
We don’t follow the IT Infrastructure trends; we create them. Boom.
The Queen of All Helpdesks
Ensuring that our IT Support Operational Procedures and response times are three times faster than our competitors.
Today’s Westech News
Find out what’s going on, IT News, IT Help Blogs & more.
How to get FREE IT Support
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Recent slow internet speeds due to broken WACS Cable
You may have experienced Slow Internet speeds in South Africa and here is why. There has been a reported cable break in the West Africa Cable System (WACS) cable. The break is said to [...]
Future Proof your Business
What does your future IT Infrastructure look like ? To help you get a clearer picture and to help you plan, here are some points to consider: Work out what you want to achieve [...]
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It all starts with a simple call. We will discuss your current IT infrastructure and what problems you are facing by means of an IT Audit.
Our experience and certified IT support consultants will provide some over-the-phone advice and recommendations.
Choose your IT Support SLA and get your IT systems covered.
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