IT Support
IT support is where immediate response is critical to your business. Westech’s structured IT support environment offers you immediate response to any type of computer or network related issues.
From minor issues like not being able to print, right through to major business halting catastrophe’s like the entire company network not being available; Westech’s IT support division can solve it all.
Preventative IT support maintenance is the norm at Westech as we know that this is the first line of defense in keeping your business network and computer infrastructure running smoothly. We approach this by signing a Service level agreement with you which guarantees our professional technicians express attention. For more information please e-mail sales@westech.co.za.
Our objective is to maintain a 1 hour response time for any urgent server problems and a 4 hour response to any other ad hoc work.
Call our IT support desk on 0861 555 807 or email helpdesk@westech.co.za for immediate response from our 1st line IT support team. In addition to this we also have a 2nd line Field Services Support team who are on standby for any onsite work that might be required.
For more information contact us here >>
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