Author: Westech | Date Published: 16 February 2010 16h45 | Article Release
With the way in which technology has consumed and taken over our lives, it is no longer sufficient to have a single disciplinary IT support company as your service provider of choice. A Multidisciplinary IT company such as Westech alleviates the issues associated with the differing makes, models and specifications that are inherent in any computer network today.
IT Hardware and software
From Apple Macs running Snow Leopard through to traditional PC desktops running on a version of Windows, your outsourced IT support company needs to be able to adequately consult and provide technical support on every aspect of these technology items and enable them to talk to each other across a network.
Westech has built up this internal knowledge as one of its core competencies and is able to comprehensively assist you with any hardware or software support request that any of your technology might give you.
From simple desktop and laptop support through to server side integration and software support, Westech can assist you to optimize your IT infrastructure and ensure that your network is running smoothly. For more information contact Westech on + 27 519 4900 or email on enquiries@westech.co.za
Cellular and Telecommunication Support
Also included in the IT infrastructure of a company is the telephone network or exchange. Very often this is a high cost area that needs a great deal or support due to the nature of the sensitive components which make up the telephone network.
Through a new and exciting partnership with Nashua Mobile and Huge Telecoms, Westech is now able to offer cellular and telecommunications solutions to ensure that their IT service does not only cover IT support, but also telecommunications support.
From Cobalt, a Least Cost Routing business model through to Convergis which provides your organization with a snapshot view of all communication devices within your network (including 3G cards, cell phones, phone lines and VOIP) as well as their usage and associated costs.
This level of reporting provides your organization with the ability to segment and monitor your communication costs to ensure that they are being used correctly by your staff.
Please contact sales@westech.co.za should you have any questions alternatively you call Roy Westfehling on 083 254 0737 directly.
Networking
The virtual backbone of any organization is its network; and the proper functioning and interconnectivity of your company network is where your IT support organization can really make a difference. The interconnectivity of each piece of hardware across your network, especially your printers need to be able to speak to each other. As soon as your network goes down, so does your ability to access the internet, receive emails and print out valuable documents.
Westech’s IT support and networking division is technically trained and experienced in troubleshooting network issues and ensuring that your network has the maximum of uptime to enable your business to be as profitable as possible.
Westech is a IT support company with divisions specializing in each specific division of IT support such as networking, hardware support, cellular and telecommunication support. For more information on how Westech can assist you, contact Westech on + 27 519 4900 or email on enquiries@westech.co.za
